Mobile Teams for Social and Psychological Assistance

Mobile Teams for Social and Psychological Assistance

The mobile teams provide free social and psychological support to individuals regardless of gender or community status, serving both local residents and internally displaced persons (IDPs). They operate in a format of emergency response and counseling.

What do the mobile teams do?

• Provide psychological support to individuals affected by gender-based violence.
• Respond to reports of violence, including through crisis and emergency intervention.
• Inform victims about available medical, legal, and other services to help overcome the effects of violence and direct them to service providers, including general or specialized support services (shelters, crisis rooms, day centers, etc.).
• Clarify the rights of victims and the options for receiving assistance.
• Conduct awareness and informational activities.

Each mobile team consists of:

• Two specialists (a psychologist and a social worker).
• A driver with a vehicle.

The main advantage of these teams is their mobility, allowing them to respond quickly and effectively to a victim’s request. This ensures timely identification of cases of violence, provision of social and psychological support to those in need, and referral to other services when necessary.

Consultations with victims are scheduled individually (it is recommended to confirm times by phone with mobile team staff).

Contact Information:

• City of Zaporizhzhia: Rekordna St, 34a
  +38 050 730 09 72
  +38 067 610 58 03
• Zaporizhzhia District: Sobornyi Ave, 106, Rozental St, 7
  +38 066 250 04 62
  +38 067 610 56 50
• City of Kherson: Suvorova St, 6
  +38 095 250 26 87
• Kherson Region, Velika Oleksandrivka: Svobody St, 204
  +38 095 250 26 95
• City of Poltava: Nebesnoi Sotni St, 61
  +38 050 730 09 93
  +38 067 761 05 802
• Poltava Region, Lubny: Volodymyrskyi Ave, 1/5
  +38 050 388 54 77
• Poltava Region, Kremenchuk: Akademika Maslova St, 15/4
  +38 066 250 0133

The mobile teams operate with the support of UNFPA, the United Nations Population Fund, in coordination with the Office of the Deputy Prime Minister for European and Euro-Atlantic Integration and the Ministry of Social Policy of Ukraine. The services provided by mobile teams in Zaporizhzhia and Poltava regions are made possible through financial support from the US Government (USAID Bureau for Humanitarian Assistance), Finland, Norway, and the Ukraine Humanitarian Fund (UHF), through the implementing partner Charitable Foundation “Posmishka UA”.